Engagement and Diversity: Expanding Engagement for Better Results
Common sense — and studies — confirm that engaged people do better work and are more likely to stay. Engagement is linked with retention, productivity and profitability. Feeling different — like an “outsider” — can undermine engagement.Spending energy figuring out the rules and fitting in takes energy away from quality and efficiency. In today’s diverse workforce, leaders cannot engage everyone the same. Leaders must understand and appreciate difference to have broad engagement.