Diverse Groups Are Smarter!
WHY do diverse groups make better decisions? In working on a problem with people who look and think like you do, you tend to assume you know what others will say. So you may as well check your text messages! When someone different from the group arrives, you aren’t sure how they think or what they will say. So you pay attention. Diverse groups process information more carefully. A series of studies recently reviewed in The Scientific American confirm this.