Caroline’s book, published 2012

 Difference Works: Improving Retention, Productivity and Profitability through Inclusion 

The bottom-line value of gender diversity in leadership is well documented. Yet many businesses are not capturing this value. The price tag of not creating cultures that work for both men and women includes lower employee engagement and higher turnover. Difference Works will help you understand this problem and solve it—increasing engagement, retention and results.

The book presents the compelling business case for creating inclusive workplace cultures. It sheds light on why women leave businesses at a much higher rate than men. And it provides tools for creating a workplace where women as well as men feel valued and included—and so want to stay and contribute to extraordinary outcomes.

Difference Works demonstrates the strengths of both masculine and feminine approaches to work. With the help of two characters, Max and Fran, you will gain the ability to see and understand both approaches in areas such as work style, relationships, conflict and humor. You’ll get tools to apply these insights to improve your own working relationships with men and women—and to build an inclusive culture that leverages strengths all along a “masculine-feminine continuum.”

Now a speaker and consultant and expert in gender differences, Caroline Turner distills in Difference Works her own experiences as a professional and C level executive with extensive research and clearly presented insights on workplace behavior.

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Preview the book:

Read an Excerpt from DifferenceWORKS and other Top Reads for the Boardroom: Book It Q2 2012

Introduction to Difference Works
Masculine & Feminine as Approaches
How We Structure Things
What DO I DO with This Information
Free Downloads from Difference Works


Click for downloadable PDF One Sheet  to learn more about Caroline Turner. 


"If you’re looking for an approach to building more effective relationships among men and women in your workplace, Caroline has it. She has experience, credibility and an approach that works. Her book will help leaders build skills to create inclusive cultures and engage both men and women. Those skills can be applied to leveraging all kinds of differences in the workforce."
- Leo Kiely, recently retired CEO MillerCoors Brewing Company

"I always knew women were a key asset to the businesses I led. Difference Works helps me understand better than ever why that is so. I recommend it to all business leaders and managers who know that it is their job to create cultures that work for both men and women."
- Bill Dehn, Executive Vice President, former Board Member and Chair of Board’s Workforce and Diversity Committee, CH2MHill Companies Ltd.

“Caroline’s workshop enabled our salesmen, installers and call center team members to dramatically improve their customer education scores with both men and women. They said they applied knowledge from the workshop to engage more effectively with customers at home! Her book now makes this information broadly available—so it will unleash better results for your organization and for you as an individual.“
- Colleen Abdoulah, CEO and Board Chair, WOW! Internet, Cable, Phone